The basic terms are:

* you have the right to return the unused undamage goods within 7 working days and we will offer you complete refund except for payment and shipment cost.
* we have a no good no pay total refund policy in case it is clear that the product delivered was faulty and thus not as expected
* we are not liable for type errors in product descriptions and pricing and we do have the right to refuse an order placed for an obvious wrong pricing

Furthermore the general conditions in Dutch are applicable.