solargorilla V1 and V2
SolargorillaV1 and V2
Q The LED on my solargorilla is RED and not GREEN, why is it not working?
A The LED on the solargorilla has been temporarily changed to RED so we can distinguish between the Version 1 and Version 2 (glass panels) units. The latter have RED LEDs - this will not turn to green and signifies the panel is working correctly.
Q: How can I get the best performance from my solargorilla?
A: You should ensure that your solargorilla is outside in direct sunlight, glass will greatly reduce the performance of the solargorilla. You will also need to ensure that the panel is perpendicular to the sun and that the panel surfaces are clean. It is also worth letting the solar panel "warm up" by leaving it in the sun for 10 minutes prior to connecting a device.
Q: I can't find the correct tip for my laptop
A: Please email email@example.com with your make and type of laptop
Q: How can I connect my solargorilla to my powergorilla?
A: Simply attach them using the 2m extension cable and the L52D tip.
Q: Can I use my USB charging port while charging another device from the main output?
A: You can only charge one device at a time from the solargorilla.
Q: What will my solargorilla charge?
A: Your solargorilla will charge most handheld devices via the USB port, such as mobile phones, iPods/MP3 players, Sat Navs, PDAs and handheld gaming devices. The solargorilla will also charge laptops. However, if the laptopis in use while the solargorilla is connected, it will only slow down the depreciation of your battery, it will not run or charge your laptop unless your laptop is off.
Q: What are the solar panels made of?
A: The solar panel is made from silicate and are polycrystalline which gives it a distinctive look, sometimes mistaken for cracks in the panel. The solar panels are then sealed with a special glue which can give a slightly uneven surface to the panel.
Q: How do I know the solargorilla's output voltage is correct for my laptop?
A: The solargorilla has just one output voltage, this is >20V The solargorilla will not damage your device as it can only output up to 10 watts max. (at 20Vdc this is less then 0.5 A)
Q: Does the solargorilla store power?
A: The solargorilla does not store any power. If you require a gadget to store the power generated by your solargorilla, please consider the powergorilla or the minigorilla, both available at this store.
Q: I have plugged my solargorilla into my laptop but nothing's happening?
A: Please follow these tips to see if you can get the solargorilla to charge your device:
- Ensure the solar panel is in direct sunlight (glass will not allow the solar panel to work efficiently)
- Allow the solar panel 5 minutes to heat up in the sun before plugging it into your device
- Make sure the solar panels are clean and free from any dust or dirt
- Make sure the solar panel is perpendicular to the sun and rotate the panels as the sun moves through the sky during the day
- Please do not expect the solar panel to work on 100% on overcast days or when the solar strength is not at the recommended level. After all the energy needs to come from direct sunlight.
- Please ensure that you have selected the correct connector tip from the pack for your device
Q: Can I leave my solargorilla outside?
A: Yes, you can leave the solargorilla outside. However, although the solargorilla is water resistant, it is not waterproof. To protect it if it begins raining, please bring the solargorilla inside as the ports are not water resistant and may become damaged if soaked.
Q: The LED on my solargorilla is RED and not GREEN, why is it not working?
A: The LED on the solargorilla has been temporarily changed to RED so we can distinguish between the Version 1 and Version 2 (glass panels) units. The latter have RED LEDs - this will not turn to green and signifies the panel is working correctly.
Q: I have an Apple Mac using the MagSafe type connector. Can I charge this from a solargorilla?
A: The solargorilla is compatible with Apple Mac laptops using the MagSafe type connector. You will need to purchase the Apple MagSafe Airline Adaptor, however this will only allow your Mac to be powered from the solargorilla - this is a limitation with the Apple cable, not the solargorilla. For further information please email: firstname.lastname@example.org